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Guest Users Log out.

I am using WLC 2504 with the software ver and i am facing the problem with the guest user account it log out after connecting for a while. I am not understanding how to fix this issue. 

VIP Purple

Hi ,You need to change the

Hi ,

You need to change the timeout setting on WLC.

Check these posts.

Change: session timeout, idle timeout(just for test make it 65535second and let me know the result)



Dont forget to rate helpful posts


Using the GUI to Configure a

Using the GUI to Configure a Session Timeout

To configure a session timeout for wireless clients on a WLAN using the controller GUI, follow these steps:

 Step 1 Choose WLANs to open the WLANs page.

Step 2 Click the ID number of the WLAN for which you want to assign a session timeout.

Step 3 When the WLANs > Edit page appears, choose the Advanced tab. The WLANs > Edit (Advanced) page appears.

Step 4 Select the Enable Session Timeout check box to configure a session timeout for this WLAN. Otherwise, unselect the check box. The default value is selected.

In the Session Timeout text box, enter a value between 300 and 86400 seconds to specify the duration of the client session. The default value is 1800 seconds for the following Layer 2 security types: 802.1X, Static WEP+802.1X, WPA+WPA2 with 802.1X, CCKM, or 802.1X+CCKM authentication key management and 0 seconds for all other Layer 2 security types (Open WLAN/CKIP/Static WEP). A value of 0 is equivalent to no timeout.

Step 5 Click Apply to commit your changes.

Step 6 Click Save Configuration to save your changes.