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New Member

Guest WLAN authentication page doesn't appear

I just put in a 5508 WLC with a pretty basic setup.

 

I have a Guest WLAN configured that uses authentication with the local user database on the controller.

 

When I connect to the wireless network, I get an IP address from DHCP and my wireless adapter looks good. However, when I attempt to connect to the Internet (or network for that matter), the authentication page doesn't appear. If I put https://1.1.1.1/login.html in my URL field in Firefox, I get the page and am able to enter in my credentials. After that, everything works perfectly.

 

We do not have an internal DNS server on this wireless network: I simply point users to 8.8.8.8

 

What causes this? Any way to correct?

2 ACCEPTED SOLUTIONS

Accepted Solutions
Bronze

Hi,why don;t you try setting

Hi,

why don;t you try setting up the guest with no security, then using this to make sure your routing and  i particular your dns is configured correctly before adding web-auth back in again.

here is a helpful link.

http://www.cisco.com/c/en/us/support/docs/wireless/5500-series-wireless-controllers/108501-webauth-tshoot.html

HTH

 

Mike

 

 

 

 

New Member

Review this document:http:/

Review this document:

http://www.cisco.com/c/en/us/support/docs/wireless/5500-series-wireless-controllers/113151-web-auth-proxy-00.html

Check your Web Authentication Proxy setting. If you are not using a proxy and it is disabled, what version code are you running and is IPv6 enabled or disabled globally?

4 REPLIES
Bronze

Hi,why don;t you try setting

Hi,

why don;t you try setting up the guest with no security, then using this to make sure your routing and  i particular your dns is configured correctly before adding web-auth back in again.

here is a helpful link.

http://www.cisco.com/c/en/us/support/docs/wireless/5500-series-wireless-controllers/108501-webauth-tshoot.html

HTH

 

Mike

 

 

 

 

New Member

Thanks guys: I just needed to

Thanks guys: I just needed to tinker with the auto-proxy settings on my Mac --everything works fine now

New Member

Review this document:http:/

Review this document:

http://www.cisco.com/c/en/us/support/docs/wireless/5500-series-wireless-controllers/113151-web-auth-proxy-00.html

Check your Web Authentication Proxy setting. If you are not using a proxy and it is disabled, what version code are you running and is IPv6 enabled or disabled globally?

Cisco Employee

enable tcp mss on wlc for APs

enable tcp mss on wlc for APs and try

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Replies