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Guest WLAN with web-auth not showing usernames in monitor tab

Dear Experts,

We are having 5508 as Anchor WLC with Guest WLAN.

Auth is Web auth and Users are locally created.( only one user is created as guest_1)

 

now i can see in monitor tab there are 55 clients connected to it but only one is showing the username as guest_1 others showing as " Unknown" and when i clicked one of the client

the 802.11 Authentication Field shows: Open System ..

 

1.Why username is showing unknown for 54 users and Auth is why open system (when i configured it as web-auth ?

 2.Also to this the Foreign Controller is showing only 15 users to guest WLAN and in Anchor controller it is showing as 55 why such a discrepancy ..? 

 

 

Awaiting Help !

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Guest WLAN with web-auth not showing usernames in monitor tab

lets see..  unless one is using 802.1x authentication the Username is generally Unknown.

So all your WPA2/PSK SSID's are unknown.

On the one SSID that which support Webauth..  in my case TCVisitor, all the users who have failed to authenticate to the web are just taking up space and IP address, are Unknown.

Only the ones who actually log on with their 'guest account' are identified.

for me, I have 46 MAC's attached to the Guest Wlan and 5 registered (authenticated) and labeled.

 

4 REPLIES
Community Member

Re: Guest WLAN with web-auth not showing usernames in monitor tab

awaiting valuable responses.

Re: Guest WLAN with web-auth not showing usernames in monitor tab

lets see..  unless one is using 802.1x authentication the Username is generally Unknown.

So all your WPA2/PSK SSID's are unknown.

On the one SSID that which support Webauth..  in my case TCVisitor, all the users who have failed to authenticate to the web are just taking up space and IP address, are Unknown.

Only the ones who actually log on with their 'guest account' are identified.

for me, I have 46 MAC's attached to the Guest Wlan and 5 registered (authenticated) and labeled.

 

Community Member

Re: Guest WLAN with web-auth not showing usernames in monitor tab

Thank you sir.

yup it does resolve my query.

 

But what about the no of clients which differs from foreign wlc to dmz wlc. they both are showing different no of clients connected to the guest WLAN.

Re: Guest WLAN with web-auth not showing usernames in monitor tab

Not having experience with inside/outside wlc's, I can't say for sure but I would guess that most of the clients on the guest (open) ssid are associated squatters and not authenticated..  iPhones etc walking by.

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