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Help me ! AP CAP 3602 + 1552SA not join controller 5508

Hi Scoot , Leo and et allCase Study.jpg

I am config case study as this diagram and see problem that AIR-CAP3602I-E-K9 and AIR-CAP1552SA-E-K9 do not join controller 5508

File config as below

1. Switch core 3750

IP routing

vlan 5

name wifi

vlan 10

name server

interface range gi 1/0/1-2

sw mo access

sw access vlan 5

interface gi 1/0/4

sw mo access

sw access vlan 10

interface vlan 5

ip add 172.16.32.1 255.255.224.0

dns-server 172.16.1.5 8.8.8.8

interface vlan 10

ip add 172.16.1.1 255.255.255.0

interface gi 1/0/3

ip add 10.10.1.1 255.255.255.0

no shut

no sw port

interface gi 1/0/24

ip add 192.168.1.2 255.255.255.0

ip route 0.0.0.0 0.0.0.0 192.168.1.1

ip dhcp pool vlan5

network 172.16.32.0 255.255.224.0

default-router 172.16.32.1

domain-name chn.edu.vn

option 43 ip 10.10.1.254

2.AD+ DNS server

Set IP 172.16.1.5

Domain: chn.edu.vn

creat host: CISCO-CAPWAP-CONTROLLER.chn.edu.vn

                IP 10.10.1.254

3.On controller 5508

Enter Administrative User Name (24 characters max): admin

Enter Administrative Password (3 to 24 characters): *****

Default values (admin or Cisco or its variants) in password is not allowed.

Enter Administrative Password (3 to 24 characters): ********

Re-enter Administrative Password                 : ********

Service Interface IP Address Configuration [static][DHCP]: static

Service Interface IP Address: 10.10.2.254

Service Interface Netmask: 255.255.255.0

Enable Link Aggregation (LAG) [yes][NO]: no

Management Interface IP Address: 10.10.1.254

Management Interface Netmask: 255.255.225.0

Management Interface Default Router: 10.10.1.1

Management Interface VLAN Identifier (0 = untagged): 0

Management Interface Port Num [1 to 8]: 1

Management Interface DHCP Server IP Address: none

Enable HA (Dedicated Redundancy Port is used by Default) [yes][NO]: no

Virtual Gateway IP Address: 1.1.1.1

Mobility/RF Group Name: none

Network Name (SSID): CDCDHaNoi

Configure DHCP Bridging Mode [yes][NO]: yes

Warning! Enabling Bridging mode will disable Internal DHCP server and DHCP Proxy feature.

May require DHCP helper functionality on external switches.

Allow Static IP Addresses [YES][no]: yes

Configure a RADIUS Server now? [YES][no]: no

Warning! The default WLAN security policy requires a RADIUS server.

Please see documentation for more details.

Enter Country Code list (enter 'help' for a list of countries) [US]: US

Enable 802.11b Network [YES][no]: yes

Enable 802.11a Network [YES][no]: yes

Enable 802.11g Network [YES][no]: yes

Enable Auto-RF [YES][no]: yes

Configure a NTP server now? [YES][no]: no

Configure the system time now? [YES][no]: yes

Enter the date in MM/DD/YY format: 01/04/14

Enter the time in HH:MM:SS format: 14:39:10

From AP i can ping the IP of controller or name " CISCO-CAPWAP-CONTROLLER " successful

But current AP not join controller

I show log on ap as follow:

*Nov 15 15:11:26.331: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up

*Nov 15 15:11:26.423: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up

*Nov 15 15:11:27.423: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up

*Nov 15 15:11:36.551: %CAPWAP-5-DHCP_OPTION_43: Controller address 10.10.2.254 obtained through DHCP

*Nov 15 15:11:36.551: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.

AP78da.6ef2.3132#

Not in Bound state.

*Nov 15 15:12:32.055: %CAPWAP-3-DHCP_RENEW: Could not discover WLC using DHCP IP. Renewing DHCP IP.

*Nov 15 15:12:37.071: %CAPWAP-3-ERRORLOG: Invalid event 38 & state 2 combination.

*Nov 15 15:12:37.179: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 172.16.37.54, mask 255.255.224.0, hostname AP78da.6ef2.3132

*Nov 15 15:12:43.055: %CAPWAP-5-DHCP_OPTION_43: Controller address 10.10.2.254 obtained through DHCP

*Nov 15 15:12:43.055: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.

Not in Bound state.

*Nov 15 15:13:28.555: %CAPWAP-3-DHCP_RENEW: Could not discover WLC using DHCP IP. Renewing DHCP IP.

*Nov 15 15:13:33.575: %CAPWAP-3-ERRORLOG: Invalid event 38 & state 2 combination.

*Nov 15 15:13:33.675: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 172.16.37.55, mask 255.255.224.0, hostname AP78da.6ef2.3132

Please help me solve  this

Deeply thanks so much

2 ACCEPTED SOLUTIONS

Accepted Solutions
VIP Purple

Re: Help me ! AP CAP 3602 + 1552SA not join controller 5508

Hi,

Procedure to change country cod eon WLC:

By CLI:

Before change the country code on wlc , You must disable

WLC > config 802.11a disable network

WLC  >config 802.11b disable network

WLC  >config country SA (...or wtever country u are in)

And then enable both network again.

WLC  >config 802.11a enable network

WLC  >config 802.11b enable network

By GUI:


First disable both network 802.11a and 802.11b

Follow these steps to disable the 802.11a and 802.11b/g networks as follows:

  • Choose Wireless> 802.11a/n > Network.
  • Unselect the 802.11a Network Status check box.
  • Click Apply to commit your changes.
  • Choose Wireless > 802.11b/g/n > Network.
  • Unselect the 802.11b/g Network Status check box.
  • Click Apply to commit your changes.

Change country code on WLC now:

Choose Wireless > Country

Regards

Dont forget to rate helpful posts

VIP Purple

Re: Help me ! AP CAP 3602 + 1552SA not join controller 5508

Hi,

I think u need do to do:

MAC needs to be added to the macfilter on the WLC. Add the MAC address of the MAP to the MAC filter table. In order to do this, choose security > AAA > Mac Filtering > Mac Address

Once the AP joins, you can change it back to local mode.

Regards

12 REPLIES
VIP Purple

Help me ! AP CAP 3602 + 1552SA not join controller 5508

I am config case study as this diagram and see problem that AIR-CAP3602I-E-K9 and AIR-CAP1552SA-E-K9

Enter Country Code list (enter 'help' for a list of countries) [US]: US

*Nov 15 15:11:36.551: %CAPWAP-3-ERRORLOG: Did not get log server settings from DHCP.

AP78da.6ef2.3132#

Not in Bound state.

*Nov 15 15:12:32.055: %CAPWAP-3-DHCP_RENEW: Could not discover WLC using DHCP IP. Renewing DHCP IP.

*Nov 15 15:12:37.071: %CAPWAP-3-ERRORLOG: Invalid event 38 & state 2 combination.

*Nov 15 15:12:37.179: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address 172.16.37.54, mask 255.255.224.0, hostname AP78da.6ef2.3132

Your WLC is set to country US then your APs must be in -A- regulatery domain.

But botyh AP are in -E- (Europe)domain.

Change the country code on WLC.,

Which country ur wlc is in???

Regards

Dont forget to rate helpful posts.

New Member

Help me ! AP CAP 3602 + 1552SA not join controller 5508

Thanks Sand

Im in VietNam

i intend to change country code from us to VN or French

is it correct

VIP Purple

Re: Help me ! AP CAP 3602 + 1552SA not join controller 5508

Hi,
Yes Right!
If u have country for Vietnam then choose it.

Regards
Don't forget to rate helpful posts

Sent from Cisco Technical Support iPhone App

VIP Purple

Re: Help me ! AP CAP 3602 + 1552SA not join controller 5508

Hi,

Procedure to change country cod eon WLC:

By CLI:

Before change the country code on wlc , You must disable

WLC > config 802.11a disable network

WLC  >config 802.11b disable network

WLC  >config country SA (...or wtever country u are in)

And then enable both network again.

WLC  >config 802.11a enable network

WLC  >config 802.11b enable network

By GUI:


First disable both network 802.11a and 802.11b

Follow these steps to disable the 802.11a and 802.11b/g networks as follows:

  • Choose Wireless> 802.11a/n > Network.
  • Unselect the 802.11a Network Status check box.
  • Click Apply to commit your changes.
  • Choose Wireless > 802.11b/g/n > Network.
  • Unselect the 802.11b/g Network Status check box.
  • Click Apply to commit your changes.

Change country code on WLC now:

Choose Wireless > Country

Regards

Dont forget to rate helpful posts

New Member

Help me ! AP CAP 3602 + 1552SA not join controller 5508

Thanks so much

Current, Cisco 3602 OK but Cisco outdoor 1552SA not join controller.

This is log in 1552SA

Jan  5 12:04:34.579: %CAPWAP-5-SENDJOIN: sending Join Request to 1*Jan  5 11:52:12.579: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.2.254

*Jan  5 11:52:12.583: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.

*Jan  5 11:52:12.583: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.

*Jan  5 11:52:12.583: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller

*Jan  5 11:52:12.583: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.10.2.254

*Jan  5 11:52:17.579: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.2.254

*Jan  5 11:53:11.999: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.10.2.254:5246

*Jan  5 11:53:12.035: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255

*Jan  5 11:53:22.095: %CAPWAP-3-ERRORLOG: Go join a capwap controller

*Jan  5 11:53:22.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.10.2.254 peer_port: 5246

*Jan  5 11:53:22.579: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.10.2.254 peer_port: 5246

*Jan  5 11:53:22.579: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.2.254

*Jan  5 11:53:22.579: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.

*Jan  5 11:53:22.579: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.

*Jan  5 11:53:22.579: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller

*Jan  5 11:53:22.579: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 10.10.2.254

*Jan  5 11:53:27.579: %CAPWAP-5-SENDJOIN: sending Join Request to 10.10.2.254

*Jan  5 11:54:07.771: %MESH-3-TIMER_EXPIRED: Mesh Lwapp join timer expired

*Jan  5 11:54:07.771: %MESH-3-TIMER_EXPIRED: Mesh Lwapp join failed expired

*Jan  5 11:54:07.771: %MESH-6-LINK_UPDOWN: Mesh station dca5.f4b8.f9fc link Down

*Jan  5 11:54:21.999: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.10.2.254:5246

*Jan  5 11:54:22.039: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255

*Jan  5 11:54:33.087: %MESH-6-CAPWAP_RESTART: Mesh Capwap re-started

*Jan  5 11:54:33.087: %CAPWAP-3-ERRORLOG: Invalid event 2 & state 4 combination.

*Jan  5 11:54:33.087: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 2 state 4.

*Jan  5 11:54:33.087: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller

*Jan  5 11:54:33.087: %CAPWAP-3-ERRORLOG: Failed to process unencrypted capwap packet from 10.10.2.254

*Jan  5 11:54:33.087: %CAPWAP-3-ERRORLOG: Invalid event 2 & state 4 combination.

*Jan  5 11:54:33.087: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 2 state 4.

Is there the difference between method of cap3602 and 1552sa ?

Thanks

VIP Purple

Re: Help me ! AP CAP 3602 + 1552SA not join controller 5508

Hi,

I think u need do to do:

MAC needs to be added to the macfilter on the WLC. Add the MAC address of the MAP to the MAC filter table. In order to do this, choose security > AAA > Mac Filtering > Mac Address

Once the AP joins, you can change it back to local mode.

Regards

New Member

Help me ! AP CAP 3602 + 1552SA not join controller 5508

Thanks

i am doing that same your idea

New Member

Help me ! AP CAP 3602 + 1552SA not join controller 5508

well done

do you recommend about config optimal system as i show on the top

ex: roaming, airclean, QoS for user..

i am considering data from user connect to wifi go to controller or go directly to switch core

Thanks

VIP Purple

Help me ! AP CAP 3602 + 1552SA not join controller 5508

Hi,

Roaming depends on your site survey. If site survey is done properly then there should be no problem for clients .

CleaAir deployment: http://www.cisco.com/en/US/solutions/collateral/ns340/ns414/ns742/ns982/c07-610746-01_cleanAir_guide.pdf

Qos deployment guide: http://www.cisco.com/en/US/tech/tk722/tk809/technologies_configuration_example09186a00807e9717.shtml

Regards

Dont forget to rate helpful posts.

New Member

Help me ! AP CAP 3602 + 1552SA not join controller 5508

now in my case have Active diretory domain controller + Raidus server

I want to user database of AD to connect WiFi

Ex: in AD has user  Peter pass 1234

I will use user to login WiFi

have you ever config like that ?

and i want set QoS for each user ?

Thanks

VIP Purple

Help me ! AP CAP 3602 + 1552SA not join controller 5508

HI,

To authenticate wifi users, you can use any Protocol : EAP-TLS(certificate needed on both side) or PEAP(username and password).

Please check this link:This is the step by step guide.

http://www.cisco.com/en/US/products/ps6366/products_configuration_example09186a0080921f67.shtml

Regards

Dont forget to rate helpful posts

New Member

Re: Help me ! AP CAP 3602 + 1552SA not join controller 5508

Thanks Sandeep , I was also having same issue and resolved with ur guideline

TThanks u ver much

Regards

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