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New Member

import cert in Cisco 7921 with error "certificate verification failed"

Hi everyone

I am trying to install a digit cert on a 7921 and I get the message on import of "certificate verification failed".

I have tried a number of time, create CSR file then login to certificate web site and get file assigned then import it back to the phone. I used the DER format

Many thx indeed,

Roy

2 REPLIES
Bronze

import cert in Cisco 7921 with error "certificate verification f

Hi,

Referencing: https://supportforums.cisco.com/thread/2095711

Have you followed the steps outlined in page 72 of this guide?  This should be applicable to 792x.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7925g/7_0/english/deployment/guide/7925dply.pdf

Do you have any trace logs from the phone you can post after your attempt to import the cert?

New Member

import cert in Cisco 7921 with error "certificate verification f

issue cuased by the two third level CA server,

we have Root CA, distribution CA, and 2 third leverl CA servers. for some reason when I try to create the CSR with Root CA cert, it will come with those error message. I have to use the third CA cert to generate the CSR and also have to make sure that same CA will provide the CSR... Probolem solved.

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