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New Member

iPad, unable to sync wireless.

We have a problem with iTunes 10.5 and iPad 5.0 to sync using wireless.

We have some LWAPP access-points and WLC 5508 running software 7.0.116. Have tried to turn on broadcast, multicast, IGMP and multicast group address 224.0.251 to support Bonjour service.

Any ideas?

Thanks.

Regards

Andrea

14 REPLIES

Re: iPad, unable to sync wireless.

Are the iPad and the iTunes on the same subnet?

Steve

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New Member

iPad, unable to sync wireless.

Hello Steve.

Yes, are on same subnet!

Thanks.

Andrea

New Member

Re: iPad, unable to sync wireless.

Do you have p2p enabled on the SSID?

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New Member

Re: iPad, unable to sync wireless.

Yes. We can reach any other IP services.

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New Member

Re: iPad, unable to sync wireless.

P2P is an option on the SSID configuration page under the advanced tab. Is it checked? What option is picked from the drop down menu?

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New Member

Re: iPad, unable to sync wireless.

The P2P blocking is disabled so packets are bridged.

Thanks.

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Hall of Fame Super Silver

Re: iPad, unable to sync wireless.

You have Multicast enabled on the network side also?

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-Scott
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New Member

Re: iPad, unable to sync wireless.

Hello Scott.

On wlc, multicast is enabled.

Hall of Fame Super Silver

Re: iPad, unable to sync wireless.

On the switch you need it enabled also.

-Scott
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New Member

Re: iPad, unable to sync wireless.

Hello Scott and many thanks for your help.

I don't understand well!

PC running iTunes and iPad are on the same wlan. Is the multicast packet bridged locally on controller?

Regards.

Andrea

Hall of Fame Super Silver

Re: iPad, unable to sync wireless.

I didn't either until I ran inot the same situation and enabling multicast on the network makes things work.  That is how I have to setup my clients when using Apple TV and that is how I have my home setup so I can sync my iPhone and iPad to iTunes.

-Scott
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New Member

Re: iPad, unable to sync wireless.

Can I limit this action to the switch were wlc is connected?

Hall of Fame Super Silver

Re: iPad, unable to sync wireless.

I dont' know... I guess you can try.

Here is a post from a month ago I believe:

https://supportforums.cisco.com/message/3519224#3519224

-Scott
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Hall of Fame Super Silver

iPad, unable to sync wireless.

Here is a good link:

https://communities.cisco.com/message/86015

-Scott
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