Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

ipsu utility not working

When trying to retrieve the ip from a functioning

1100 using ipsu utility I get "device will not answer" message. What is needed to retrieve ip?

  • Getting Started with Wireless
2 REPLIES
Silver

Re: ipsu utility not working

To the best of my knowledge, the unit needed to be at the default ip address of 10.0.0.1 for it to work and you can able to reset through a serial cable.

Green

Re: ipsu utility not working

If there's a router (or other layer three) device between your computer and the AP, IPSU will not work.

To retrieve the IP address you need to look by MAC address, which you enter as the search parameter ...

Your computer sends the query by broadcast ... which will not, by default, pass a router or L3 device.

Make sure you are on the same segment / LAN / VLAN / broadcast domain and it should work.

Good Luck

Scott

346
Views
0
Helpful
2
Replies
This widget could not be displayed.