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Issue when upgrade WCS

Hi guys,

Iam having issue while upgrade wcs from 7.0.98.0 to 7.0.220.0.

I have Red Hat Enterprise Linux Server release 5.5 (Tikanga)

and when i try to install i get this follow:

Installer: pass 0: deferred: com.zerog.ia.installer.actions.SpeedASCIIFileManipulator -- Modify Text File - Multiple Files: : fonts

InstallNativePackageBase.unpackBundledPackage(): java.util.zip.ZipException: error in opening zip file

InstallRPMPackage.installSelf(): rpm file not found

InstallNativePackageBase.unpackBundledPackage(): java.util.zip.ZipException: error in opening zip file

InstallRPMPackage.installSelf(): rpm file not found

InstallNativePackageBase.unpackBundledPackage(): java.util.zip.ZipException: error in opening zip file

InstallRPMPackage.installSelf(): rpm file not found

InstallNativePackageBase.unpackBundledPackage(): java.util.zip.ZipException: error in opening zip file

InstallRPMPackage.installSelf(): rpm file not found

InstallNativePackageBase.unpackBundledPackage(): java.util.zip.ZipException: error in opening zip file

InstallRPMPackage.installSelf(): rpm file not found

InstallNativePackageBase.unpackBundledPackage(): java.util.zip.ZipException: error in opening zip file

InstallRPMPackage.installSelf(): rpm file not found

InstallNativePackageBase.unpackBundledPackage(): java.util.zip.ZipException: error in opening zip file

InstallRPMPackage.installSelf(): rpm file not found

InstallNativePackageBase.unpackBundledPackage(): java.util.zip.ZipException: error in opening zip file

InstallRPMPackage.installSelf(): rpm file not found

InstallNativePackageBase.unpackBundledPackage(): java.util.zip.ZipException: error in opening zip file

InstallRPMPackage.installSelf(): rpm file not found

InstallNativePackageBase.unpackBundledPackage(): java.util.zip.ZipException: error in opening zip file

InstallRPMPackage.installSelf(): rpm file not found

InstallNativePackageBase.unpackBundledPackage(): java.util.zip.ZipException: error in opening zip file

InstallRPMPackage.installSelf(): rpm file not found

InstallNativePackageBase.unpackBundledPackage(): java.util.zip.ZipException: error in opening zip file

InstallRPMPackage.installSelf(): rpm file not found

InstallNativePackageBase.unpackBundledPackage(): java.util.zip.ZipException: error in opening zip file

InstallRPMPackage.installSelf(): rpm file not found

InstallNativePackageBase.unpackBundledPackage(): java.util.zip.ZipException: error in opening zip file

InstallRPMPackage.installSelf(): rpm file not found

InstallNativePackageBase.unpackBundledPackage(): java.util.zip.ZipException: error in opening zip file

InstallRPMPackage.installSelf(): rpm file not found

InstallNativePackageBase.unpackBundledPackage(): java.util.zip.ZipException: error in opening zip file

InstallRPMPackage.installSelf(): rpm file not found

InstallNativePackageBase.unpackBundledPackage(): java.util.zip.ZipException: error in opening zip file

InstallRPMPackage.installSelf(): rpm file not found

InstallNativePackageBase.unpackBundledPackage(): java.util.zip.ZipException: error in opening zip file

InstallRPMPackage.installSelf(): rpm file not found

Action: exception while executing: com.zerog.ia.installer.actions.InstallFile -- nmsservice

java.util.zip.ZipException: error in opening zip file

at java.util.zip.ZipFile.open(Native Method)

at java.util.zip.ZipFile.<init>(ZipFile.java:127)

at java.util.zip.ZipFile.<init>(ZipFile.java:144)

at ZeroGce.a(DashoA10*..)

at ZeroGce.b(DashoA10*..)

at ZeroGc0.d(DashoA10*..)

at ZeroGc0.<init>(DashoA10*..)

at ZeroGce.b(DashoA10*..)

at com.zerog.ia.installer.Installer.getFileActionResource(DashoA10*..)

at com.zerog.ia.installer.actions.InstallFile.j(DashoA10*..)

at com.zerog.ia.installer.actions.InstallFile.installSelf(DashoA10*..)

at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)

at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)

at com.zerog.ia.installer.GhostDirectory.install(DashoA10*..)

at com.zerog.ia.installer.InstallablePiece.install(DashoA10*..)

at com.zerog.ia.installer.Installer.install(DashoA10*..)

at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)

at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)

at com.zerog.ia.installer.Main.main(DashoA10*..)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.zerog.lax.LAX.launch(DashoA10*..)

at com.zerog.lax.LAX.main(DashoA10*..)

Installer: pass 0: deferred: com.zerog.ia.installer.actions.ASCIIFileManipulator -- Modifying: nmsservice

Retrying Installables deferred in pass 0

From Pass 0: com.zerog.ia.installer.actions.ASCIIFileManipulator -- Modifying: startServer.sh

Installer: pass 1: deferred: com.zerog.ia.installer.actions.ASCIIFileManipulator -- Modifying: startServer.sh

From Pass 0: com.zerog.ia.installer.actions.SpeedASCIIFileManipulator -- Modify Text File - Multiple Files: : fonts

Installer: pass 1: deferred: com.zerog.ia.installer.actions.SpeedASCIIFileManipulator -- Modify Text File - Multiple Files: : fonts

From Pass 0: com.zerog.ia.installer.actions.ASCIIFileManipulator -- Modifying: nmsservice

Installer: pass 1: deferred: com.zerog.ia.installer.actions.ASCIIFileManipulator -- Modifying: nmsservice

Deferral retries done because:

No retries succeeded.

RepositoryManager: repository successfully written to stable storage

RepositoryManager: repository successfully written to stable storage

java.io.FileNotFoundException: /opt/WCS7.0.220.0/webnms/classes/com/cisco/packaging/PackagingResources.properties (No such file or directory)

at java.io.FileInputStream.open(Native Method)

at java.io.FileInputStream.<init>(FileInputStream.java:120)

at java.io.FileInputStream.<init>(FileInputStream.java:79)

at com.cisco.packaging.UpdateServerSettings.install(Unknown Source)

at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.a(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.m(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.b(DashoA10*..)

at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)

at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)

at com.zerog.ia.installer.Main.main(DashoA10*..)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.zerog.lax.LAX.launch(DashoA10*..)

at com.zerog.lax.LAX.main(DashoA10*..)

Execute Custom Code

    class com.cisco.packaging.UpdateServerSettings.install() runtime exception:

java.lang.NullPointerException

at com.cisco.packaging.UpdateServerSettings.install(Unknown Source)

at com.zerog.ia.installer.actions.CustomAction.installSelf(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.a(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.e(DashoA10*..)

at com.zerog.ia.installer.AAMgrBase.m(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.a(DashoA10*..)

at com.zerog.ia.installer.ConsoleBasedAAMgr.b(DashoA10*..)

at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)

at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)

at com.zerog.ia.installer.Main.main(DashoA10*..)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.zerog.lax.LAX.launch(DashoA10*..)

at com.zerog.lax.LAX.main(DashoA10*..)

Execute Custom Code

    class com.cisco.packaging.UpdateHASettings NonfatalInstallException /opt/WCS7.0.220.0/webnms/classes/com/cisco/common/ha/config/ha.properties (No such file or directory)

ConsoleAAManager wants to replay variable check for: class com.zerog.ia.installer.actions.PromptUserConsole

Enter PrintToConsole

Exit PrintToConsole

Command.run(): Cannot run program "/opt/WCS7.0.220.0/bin/nmsadmin.sh": java.io.IOException: error=2, No such file or directory

Installer: pass 1: deferred: com.zerog.ia.installer.actions.Exec -- Execute Command: "/opt/WCS7.0.220.0/bin/nmsadmin.sh" start

ConsoleAAManager wants to replay variable check for: class com.zerog.ia.installer.actions.DisplayMessageConsole

ConsoleAAManager wants to replay variable check for: class com.zerog.ia.installer.actions.InstallCompleteActionConsole

SHUTDOWN REQUESTED

REGISTRY ALREADY STORED!

cleanUp()

calling cleanUpUNIX()

Exiting with exit code: -1

And then i get

WCS restored from backup and restarted.

Attached log of failed "from scratch" installation

I try to reinstall the program and got this error agian.

Somone know what might be the reason?

Regards,

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