08-25-2014 03:30 AM - edited 07-05-2021 01:25 AM
Hi
MacBook Air gets disconnect on Cisco Wireless setup, other windows OS Laptop got no issues.
WLC 5508 software code 7.6.120.0
AP 3700
SSID config
Layer2 Security # WPA+WPA2
WPA+WPA2 Parameters - checked tabs are WPA2 Policy & Encryption AES
PSK - checked
Any hint to get it fixed
thanks
ST
08-25-2014 04:04 AM
What radios are you using (2.4 or 5Ghz?)
Did you disable any of the channels, or make any of them mandatory?
Did you try a different MacBook Air?
08-25-2014 04:51 AM
Hi Chris
Same SSID is being used by Windows and Mac so both radios are selected.
most of the settings are default
some mac book air works and couple of them dont, but no difference in config for both non working mac and working mac.
08-25-2014 07:22 AM
Do you have Fast SSID Roaming enable?
That could be a problem on Macbook pro.
08-25-2014 06:35 AM
Is client load balancing turned on?
is there a common model of macbook airs that arn't working?
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