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office extend WLAN not showing

Hello,

I am trying to get the office extend for one AP on remote location. But unfortunately I couldn't get it until now. On the controller I have allowed local switching under the two WLANs (QWHV and QWHVin51) and choose flexconnect and allow office extend under the AP. But until now the both WLAN doesn't show off on the remote location. It would be great if I get the information about the configuration on remote location switch configuration on which port the AP is connected. Because I believe that port has to configured as trunk and the native VLAN will be the local DHCP server. But until now the port is configured as access port. Because I am not sure which IP and network I should set on the switch for the both WLANs network on that remote switch. One thing to mention that I have also created a group for this office extend, choose those two WLANs and also choose the AP for it.

Here is the output config on the controller for that AP:

(Cisco Controller) >show ap config general xnwXXXX

Cisco AP Identifier.............................. 46

Cisco AP Name.................................... xnwXXXX

Country code..................................... DE  - Germany

Regulatory Domain allowed by Country............. 802.11bg:-E     802.11a:-E

AP Country code.................................. DE  - Germany

AP Regulatory Domain............................. 802.11bg:-E    802.11a:-E

Switch Port Number .............................. 1

MAC Address...................................... xx:xx:xx:xx:xx:xx

IP Address Configuration......................... DHCP

IP Address....................................... 10.151.253.195

IP NetMask....................................... 255.255.0.0

Gateway IP Addr.................................. 10.151.254.254

NAT External IP Address.......................... None

CAPWAP Path MTU.................................. 1485

Telnet State..................................... Enabled

Ssh State........................................ Enabled

Cisco AP Location................................ default location

Cisco AP Floor Label............................. 0

Cisco AP Group Name.............................. FlexGroup

Primary Cisco Switch Name........................ xnwYYYY

Primary Cisco Switch IP Address.................. 10.105.253.175

--More-- or (q)uit

Secondary Cisco Switch Name......................

Secondary Cisco Switch IP Address................ Not Configured

Tertiary Cisco Switch Name.......................

Tertiary Cisco Switch IP Address................. Not Configured

Administrative State ............................ ADMIN_ENABLED

Operation State ................................. REGISTERED

Mirroring Mode .................................. Disabled

AP Mode ......................................... FlexConnect in OfficeExtend mode

Public Safety ................................... Disabled

AP SubMode ...................................... Not Configured

Remote AP Debug ................................. Disabled

Logging trap severity level ..................... informational

Logging syslog facility ......................... kern

S/W  Version .................................... 7.4.100.60

Boot  Version ................................... 15.2.2.0

Mini IOS Version ................................ 7.4.1.37

Stats Reporting Period .......................... 180

Stats Collection Mode ........................... normal

LED State........................................ Enabled

PoE Pre-Standard Switch.......................... Disabled

PoE Power Injector MAC Addr...................... Disabled

Power Type/Mode.................................. Power injector / Normal mode

Number Of Slots.................................. 2

--More-- or (q)uit

AP Model......................................... AIR-CAP1602I-E-K9

AP Image......................................... C1600-K9W8-M

IOS Version...................................... 15.2(2)JB1$

Reset Button..................................... Enabled

AP Serial Number................................. XXXXXXXXX

AP Certificate Type.............................. Manufacture Installed

FlexConnect Vlan mode :.......................... Disabled

FlexConnect Group................................ Not a member of any group

Group VLAN ACL Mappings

FlexConnect Local-Split ACLs :

WLAN ID   PROFILE NAME                       ACL                                 TYPE

-------  --------------------------------   ---------------------------------   -------

Flexconnect Central-Dhcp Values :

WLAN ID   PROFILE NAME                         Central-Dhcp      DNS Override      Nat-Pat     Type

-------  ---------------------------------    --------------    --------------    ---------   ------

  1       QWHVin51                                 False             False          False      Wlan

  2       QWHV                                     False             False          False      Wlan

FlexConnect Backup Auth Radius Servers :

Primary Radius Server........................... Disabled

--More-- or (q)uit

Secondary Radius Server......................... Disabled

AP User Mode..................................... CUSTOMIZED

AP User Name..................................... admin

AP Dot1x User Mode............................... Not Configured

AP Dot1x User Name............................... Not Configured

Cisco AP system logging host..................... 255.255.255.255

AP Up Time....................................... 0 days, 00 h 11 m 19 s

AP LWAPP Up Time................................. 0 days, 00 h 10 m 07 s

Join Date and Time............................... Tue Aug 13 16:01:06 2013

Join Taken Time.................................. 0 days, 00 h 01 m 11 s

GPS Present...................................... NO

Ethernet Vlan Tag................................ Disabled

Ethernet Port Duplex............................. Auto

Ethernet Port Speed.............................. Auto

AP Link Latency.................................. Enabled

Current Delay................................... 8 ms

Maximum Delay................................... 16 ms

Minimum Delay................................... 16 ms

Last updated (based on AP Up Time).............. 0 days, 00 h 10 m 53 s

Rogue Detection.................................. Enabled

AP TCP MSS Adjust................................ Disabled

Hotspot Venue Group.............................. Unspecified

--More-- or (q)uit

Hotspot Venue Type............................... Unspecified

      DNS server IP ............................. 10.151.251.2

      DNS server IP ............................. 10.101.251.2

thanks in advance.

Pial

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Silver

Re: office extend WLAN not showing

OfficeExtend is when you have an AP like a OEAP600 at a home office. You use FlexConnect when you have remote sites and each site has a wan connection back to your main site. So you need to enable FlexConnect, not Office Extend correct. They are two different things an I just want to be sure.

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***
7 REPLIES
Hall of Fame Super Silver

Re: office extend WLAN not showing

Are you doing OfficeExtend or FlexConnect?

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***
New Member

Re: office extend WLAN not showing

Hello Scott,

thanks for your response. The truth I am quite new in this field and I want to have two officeextend wlan on a remote branch. So what I read from one blog that I have to enable flexconnect as well.correct me please if I am wrong. But what the missing point was about the switch/router configuration on which port the AP will connect. The DHCP IP address

10.151.253.195 the AP get from the local DHCP server and can connect to controller. I have added the attachments the configuration on wlc.

thanks for your co-operate.

Hall of Fame Super Silver

office extend WLAN not showing

If your really doing OfficeExtend, then you need to look at this guide as it goes over what stays local at the users home and what gets tunneled back to the WLC.

http://www.cisco.com/en/US/products/ps11579/products_tech_note09186a0080b7f10e.shtml

Thanks,

Scott

Help out other by using the rating system and marking answered questions as "Answered"

-Scott
*** Please rate helpful posts ***
New Member

Re: office extend WLAN not showing

Hello Scott,

Today we have got any update from our customer that they can get the both WLAN which should be in office extend. Instead of gettting associated IP address from any of those WLAN network But they are getting wrong IP address (192.168.0.0/24). I add the screenshot from the client I have got.

Hall of Fame Super Silver

Re: office extend WLAN not showing

OfficeExtend is when you have an AP like a OEAP600 at a home office. You use FlexConnect when you have remote sites and each site has a wan connection back to your main site. So you need to enable FlexConnect, not Office Extend correct. They are two different things an I just want to be sure.

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***
New Member

office extend WLAN not showing

Hello Scott,

thanks for your email. Ok it means we don't need officeextend in this scenario. But I would like to ask the questions regarding WLAN. I have disable the office extend. But I am still little confused about local and central switching. If I want the user at branch location will connect to one of the WLAN at controller, authencation will be done at controller and get the IP address from that WLAN range as well then do I need to enable central switching under WLAN configuration? Because remote branches don't have any internet connection and have to connect to the headquarter (where controller exist) over WAN etherconnect (done by the ISP). So it should be in the same IP range for the specific WLAN to get access central server access as well as for internet. Presently under WLAN local switching is enabled. Do I have to configure another DHCP range for the WLAN on remote branch and If I do whether I should configure the switch port as trunk and configure the native vlan for AP to get IP from local DHCP server?

New Member

Re: office extend WLAN not showing

Hello Scott,

I didn't get any feedback. I hope the problem I have been facing for flexconnect should be fixed soon. When the client try to login on a specific WLAN on controller we see the client MAC address but it cannot get any IP address. So the client status shows as disassociated. For that specific wlan we have created on the branch office another dhcp range on dhcp server and create a trunk port to allow that VLAN.

       trunk 1,59                                 

AP----------------->Switch-------------->ASA FW------------------->ISP layer 2--------------->ASA FW--------------->Controller

     Native 1          |                                                        Ethernetconnect                                        WLAN 59

                    Local DHCP

                    Server for VLAN1

                    and VLAN59

I would be glad to get an advice.

thanks

Pial

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