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Outdoor mesh AP 1552 a/n RADIO down

Dears,

I have  AIR-CT8510-1K-K9 WLCs (1000AP License) and  countrycode is GB. All APs are associated to 8510 WLC.

AIR-CAP3602I-E-K9

AIR-LAP1142N-E-K9    

AIR-CAP3502I-E-K9   All a/n & b/g/n is up and working fine

But I have outdoor AP

AIR-CAP1552E-M-K9-----6  .a/n radio is showing down b/g/n is working fine.

Can anyone please advise what could be the issue

Thanks and Regards

Deva

2 ACCEPTED SOLUTIONS

Accepted Solutions
VIP Purple

Re: Re:Outdoor mesh AP 1552 a/n RADIO down

Hi Deva,

Glad that finally u resolved ur problem.

Can you please mark this question as answered, it may help others.

Regards

Hall of Fame Super Silver

Re: Re:Outdoor mesh AP 1552 a/n RADIO down

So I guess your fix was to choose a single Country Code (SA) that allows the M Mesh AP along with your E AP's to join?

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***
24 REPLIES
Hall of Fame Super Gold

Re: Outdoor mesh AP 1552 a/n RADIO down

AIR-CAP1552E-M-K9-----6  .a/n radio is showing down b/g/n is working fine.

I have  AIR-CT8510-1K-K9 WLCs (1000AP License) and  countrycode is GB.

For country code of "GB" your APs should have the regulatory domain of "E".  Your 1550, however, isn't.  And this is why the MESH APs radio is down. 

New Member

Re: Outdoor mesh AP 1552 a/n RADIO down

Dear Leo,

Thanks for your reply

I have noticed that -M  domain for the country Kuwait,Saudi and Qatar.

If I reconfigure the country code as one of this country will it solve my issue?

In that case what about my other APs with -E regulatory domain?  will it associate with AP with other code ?

Regards

Deva

VIP Purple

Re: Outdoor mesh AP 1552 a/n RADIO down

U can not change the regulatery doamin on AP.

U must buy other AP.

Hall of Fame Super Gold

Outdoor mesh AP 1552 a/n RADIO down

If I reconfigure the country code as one of this country will it solve my issue?

May not work. 

The re-configure, for example UK, Kuwait, KSA and Qatar in your WLC then only the COMMON CHANNELS/Radio will be enabled.

Any conflicting regulations pertaining to channels and radios will be disabled.

VIP Purple

Outdoor mesh AP 1552 a/n RADIO down

HI Deva,

deva kumar wrote:

Dears,

I have  AIR-CT8510-1K-K9 WLCs (1000AP License) and  countrycode is GB. All APs are associated to 8510 WLC.

AIR-CAP3602I-E-K9

AIR-LAP1142N-E-K9    

AIR-CAP3502I-E-K9   All a/n & b/g/n is up and working fine

But I have outdoor AP

AIR-CAP1552E-M-K9-----6  .a/n radio is showing down b/g/n is working fine.

Asper your query, I think your AP have have wrong regulatery domain AIR-CAP1552E-M-K9.

It should be in europe....like : AIR-CAP1552E-E-K9.

You have to buy right AP with correct regulatery domain.

Regards

Dont forget to rate helpful posts

New Member

Re: Outdoor mesh AP 1552 a/n RADIO down

I can change the country code on WLC ....not on AP

My question is If I change the WLC code either as Kuwait or Saudi or Qatar will all radios come up ??

In thats case other APs will associate or not ?

VIP Purple

Re: Outdoor mesh AP 1552 a/n RADIO down

New Member

Re: Outdoor mesh AP 1552 a/n RADIO down

Sandeep,

I already noticed that code -M  supports the countries  Kuwait , Saudi , Qatar

If I configure the country code as anyof the above , Will the other APs (with domain -E) can asscoiate to the WLC ?

Did anyone experienced this ?

VIP Purple

Re: Outdoor mesh AP 1552 a/n RADIO down

U can set 2 country code on WLC; GB and SA/KU/QA, It should work.

I never tried this but atleast u can try to set and let me know.

But is is normally recommanded to buy country regulated specific AP.

Befor changing the country code , u must disable 802.11a and 802.11b.

Choose Wireless > Country

After changing country code, dont forget to enable 802.11 and 802.11b networks.

Reagrds

Dont forget to rate helpful posts.

please mark the question as answered, it may help others.

Outdoor mesh AP 1552 a/n RADIO down

No, MESH AP are not allowed to join multiple country code WLC.  You should work with whomever provided you that 1552 to get the correct one for GB

HTH,
Steve

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HTH, Steve ------------------------------------------------------------------------------------------------ Please remember to rate useful posts, and mark questions as answered
New Member

Re:Outdoor mesh AP 1552 a/n RADIO down

I would definitely agree with stepen however if that doesn't work you can try flashing a ios image with the correct reg domain. I belive the restrictions are all in hardware and not software.

Correct me if I'm wrong.


Sent from Cisco Technical Support Android App

Please rate all helpful posts. Was the issue resolved? (Mark as "Answered")
Hall of Fame Super Silver

Re: Re:Outdoor mesh AP 1552 a/n RADIO down

Steve is right about the WLC can only have one country code set. If multiple are set, these MESH AP's will not join. Like everyone mentioned, you need to return the MESH AP for a new one for GB. You will not be able to change the MESH AP's country code.

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***
New Member

Re:Outdoor mesh AP 1552 a/n RADIO down

Dear Scott,

My customer has following APs in his network

AIR-LAP1252AG-E-K9 

AIR-LAP1142N-E-K9    

AIR-LAP1252AG-E-K9

AIR-CAP3502I-E-K9

AIR-CAP3602I-E-K9

&

AIR-CAP1552E-M-K9   which has different regulatory domain.

Here what I can do ?  Am I able to use a common country code for this APs ?

Regards

Deva

VIP Purple

Outdoor mesh AP 1552 a/n RADIO down

Hi Deva,

Normal APs can work with multiple country code but this is the problem with MESH AP:

You need to have another WLC to support Mesh AP.

Running multiple country codes in a single WLC is a bad idea(Not recommanded). Only common channels will be allowed.  Power will also be curtailed to the most common one. The best thing is to get another WLC and group them by using the same regulatory domain

Regards

New Member

Re:Outdoor mesh AP 1552 a/n RADIO down

I am using AIR-CAP1552E-M-K9 as a RAP AP.

Eventhough no solution ?

Hall of Fame Super Gold

Outdoor mesh AP 1552 a/n RADIO down

I am using AIR-CAP1552E-M-K9 as a RAP AP.

Eventhough no solution ?

The ONLY SOLUTION is to talk to the vendor who sold you the AP with the wrong regulatory domain and politely ask them if they can replace them for you. 

Another solution is to get another WLC.

Hall of Fame Super Silver

Re: Re:Outdoor mesh AP 1552 a/n RADIO down

There is nothing you can do here. You need to get another MESH AP.

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***
New Member

Re: Re:Outdoor mesh AP 1552 a/n RADIO down

Dears,

I have changed country code as SA and all APs associated to the WLC

now a/n & b/g/n  radios are UP..

Thanks a lot to everyone  who involved on this dicussuion

VIP Purple

Re: Re:Outdoor mesh AP 1552 a/n RADIO down

Hi Deva,

Glad that finally u resolved ur problem.

Can you please mark this question as answered, it may help others.

Regards

Hall of Fame Super Silver

Re: Re:Outdoor mesh AP 1552 a/n RADIO down

So I guess your fix was to choose a single Country Code (SA) that allows the M Mesh AP along with your E AP's to join?

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***
New Member

Re: Re:Outdoor mesh AP 1552 a/n RADIO down

yes scott

Hall of Fame Super Silver

Re: Re:Outdoor mesh AP 1552 a/n RADIO down

Just be cautious about doing that as you might be breaking the regulation for the country the AP's are located. As long as you check to make sure that channels are allowed and that TX power isn't higher than what it's suppose to be, then your okay.

As a vendor, we usually would return the AP for the correct country code due to regulations and consistency.

Well thanks for your input!

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***
VIP Purple

Outdoor mesh AP 1552 a/n RADIO down

Hi Deva,

I am also agree with Scott

Normally:

When multiple countries are configured and the radio resource management (RRM) auto-RF feature is enabled, the common channels allowed is derived by performing a union (or superset) of the allowed channels in the countries. The access points are always able to use all legal frequencies, but noncommon channels can only be assigned manually.

The access point can only operate on the channels for the countries that they are designed for.

Note If an access point was already set to a higher legal power level or is configured manually, the power level is limited only by the particular country to which that access point is assigned.

Mesh AP: They do support multiple country code, but with regulations, the WLC will use the common channels and power for each of the countries you have defined. Now this will never change so its still best to have separate WLC per country if possible. Especially with mesh since the backhaul is on the 5ghz, this is really your limitation is you have AP's in a country where there is no allowed 5ghz or a minimum number of allowed channels.

Regards

.

New Member

Re: Re:Outdoor mesh AP 1552 a/n RADIO down

i am not using multiple country code.

I have only one country code which is SA

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