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Outlook not accessible for users on Wireless

roycemathew
Level 1
Level 1

hi All,

 

A concern raised by customer they connect Internet/Intranet but unable to access outlook from there phones?

Any thoughts what might be the issue?

 

regards,

royce

1 Reply 1

Leo Laohoo
Hall of Fame
Hall of Fame

I don't see how this could be a wireless issue.  Wireless can't distinguish traffic.  If the customer can authenticate to the wireless and browse the internet but cannot get Outlook to synchronize to the mail server, then this ain't wireless.  

 

Have you tried to replicate the issue?

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