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Problem whit WS-SVC-WISM, high CPU and fail administration

I have a Cisco 6509 version 12.2(18)SXF7 and WISM with 2 WLC in version 7.0.230.

 

I have problem with 1 WLC this have high CPU (70%), have slow GUI administration, and WebAuthen Fail and wlc reboot.

 

and i have this crash file:

 

--------------------------------------------------------
Beginning of Crash File: mwar_dump2.crash
--------------------------------------------------------

************************************************************
*             Dumping Registers                              *
************************************************************
NIP: 1061B80C XER: 20000000 LR: 1061B848 SP: 34EFFE40 REGS: 0x34eff980 TRAP: 0300
MSR: 0002d000 EE: 1 PR: 1 FP: 0 ME: 1 IR/DR: 00
DAR: 34CFFCC8, DSISR: 00000000

Stack:
1061b83c 00000000 00000000 7f000001 00000000 ec000000 00000000 00000000
00000000 00000000 00000000 1b65cfa8 00000080 1a76fe40 10ce9514 00000000
1128c7a4 00000000 1b25bf20 00000003 11fa0000 13db6c44 1b25bf20 00000003
34effff0 1061b71c 1062234c 1b25bf20 10ce82b0 00000000 00000000 00000000
00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000

************************************************************
*             Start Cisco Crash Handler                *

--More or (q)uit current module or <ctrl-z> to abort
************************************************************
Sys Name: WiSM-B
Model:    SVC-WiSM
Version:  7.0.230.0
Timestamp:Tue Mar 18 10:02:22 2014
SystemUpTime: 4 days 2 hrs 20 mins 45 secs
signal:   11
pid:      1422
TID:      2113652
Task Name:osapi_ping_rx
Reason: System Crash
si_signo: 11
si_errno: 0
si_code:  1
si_addr:  0x34cffcc8
timer tcb:  0x1a95
timer cb:   0x102d61b8 ('capwapDisplayMsgErrorStats+60')
timer arg1: 0x1713daa8
timer arg2: 0x1e802619

Long time taken timer call back inforamtion:
Time Stamp: Mon Mar 17 09:57:38 2014
timer cb  : 0x101c76a4 ('dot1xDebugTimersSet+92')

--More or (q)uit current module or <ctrl-z> to abort
Duration  : 948046 usecs, cbCount= 16

------------------------------------------------------------
Analysis of Failure:

  Software Failed on instruction located at: 0xd (Unknown)

  This signal was generated in response to a software
    attempt to decode address: 0x2d000

  This error caused trap number 0x10ced02c to be generated.

  Failure Location pointed by NIP register
  (This will be useful when above analysis points to NULL)
  Software Failed on instruction located at :0x1061b80c (osapi_inet_cksum+376)


  Software Failed while accessing the data located at :0x34cffcc8


atach show tech

 

please help

1 REPLY
VIP Purple

Hi,It better and  I believe

Hi,

It better and  I believe you must raise a ticket with  Cisco TAC and get them to RMA your blade.

Hope you kept your config safely or backup the config.

 

Regards

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