Problem with Clean Access Agent and Windows Updater

[dan_meade]

I have a problem with a laptop when using Cisco Clean Access Agent. The agent keeps directing the laptop to get updates from the Windows Update site, but when I have connected the laptop via cable, windows updates tells me there are no updates either essential or optional. The laptop is a Sony VIVO VGN-FJ270 running XP Home Edition SP2 and the Clean Access Agent is version 4.0.2.1

Any help is appreciated!!

[smahbub]

Verify the allowed hosts in CCA agent.

Try these link:

http://www.cisco.com/en/US/products/ps6128/tsd_products_support_series_home.html

http://www.cisco.com/en/US/products/ps6128/products_qanda_item09186a00803b7a81.shtml