I have WLC 5508 version 126.96.36.199 and SSID with (WPA2,AuthPSK,Web-Auth) and have web-auth problem , the client needs reauth every 20 minutes, and the Enable Session Timeout is 7200 seconds. how i fix this problem?
Just to add. v7.2 is only recommended for FIPS and you should move to v188.8.131.52 or v184.108.40.206 if you need features. Also look at updating the FUS.
With webauth, I typically disable the session timer and set the idle timer to 7200 or 14400. This keeps the clients in the run state even if they are in sleep mode. With v7.6, there is a feature called sleeping clients in which you can prevent clients from seeing the WebAuth page up to 30 days.
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