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Radios on HREAP AP won't turn on

I have a 4402 controller with a few local aps that works fine. I tried to add an HREAP AP and am running into problems. The HREAP ap finds the controller and registers but the radios on the AP never come up. The operational status is always "down". The HREAP AP is a AP1242AG with lightweight firmware. If someone could let me know what I'm doing wrong that would be great.

thanks,

Josh

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Hall of Fame Super Silver

Re: Radios on HREAP AP won't turn on

Maybe not enough power? That usually happens when the AP doesn't get the provided power. You have it connected to a 802.af PoE?

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-Scott
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7 REPLIES
Hall of Fame Super Silver

Re: Radios on HREAP AP won't turn on

When the AP is joined, have you tried to enable the AP status or verify the radio status is enabled?

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-Scott
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Community Member

Re: Radios on HREAP AP won't turn on

The admin status of both radios is set to enable. What is wierd is that when I originally configured i had it on the same layer 2 network as the controller. Everything worked fine then. Now when I take the AP to the remote site the radios won't come on.  Also when the AP first joins the controller the radios will come up for a split second and then reset.

Hall of Fame Super Silver

Re: Radios on HREAP AP won't turn on

Maybe not enough power? That usually happens when the AP doesn't get the provided power. You have it connected to a 802.af PoE?

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***
Community Member

Re: Radios on HREAP AP won't turn on

Yes I do. I will try connecting the power supply directly to AP to test it.

Community Member

Re: Radios on HREAP AP won't turn on

Changing to a external power supply fixed the problem. What is wierd is that before I converted the AP1242s to lightweight they were working fine off the same POE swtich.

Hall of Fame Super Silver

Radios on HREAP AP won't turn on

You can always check the power draw and see if its pushing enough power.  Might also try to swap ports or check the cable as the pair might be bad.  If you do a show power inline (cisco switch) it should show you the hostname of the AP.  If you see IEEE, then you might have a bad pair or a bad patch cord.

Thanks,

Scott

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-Scott
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Radios on HREAP AP won't turn on

Hello Josh,

As per your query i can suggest you the following solution-

There is not enough power available to turn the AP on.

Hope this will help you.

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