Transmitter Troubleshooting - 350 Series Access Point
I have been troubleshooting a 350 series AP for several days now. I believe the problem is that the internal transmitter is no longer functioning. I am testing with a known good wireless client and a known good antenna (Omni Ceiling Ant.). Is there a definte way I can confirm that the transmitter is no longer working?
1. I have pinged the AP from a wired computer. - Success
2. I have pinged the AP from a wireless computer. - Failed
3. I have access through HTTP and Console. - Success
3a. I have changed the output power of the transmitter, changed the radio
frequency being used by the AP, changed the Transmit and Recieve
values, and re-enabled "Allow Broadcast SSID" and the wireless client I
am using will not associate to the AP.
3b. I have updated the firmware on the AP just to make sure that this wasn't
a firmware error and I have reset the configuration on the AP several
Re: Transmitter Troubleshooting - 350 Series Access Point
Good morning David,
Thank you for your response. I followed your instructions step by step and I made sure to update the wireless client, which I forgot to do. The network administrator requested that I change the IP on the AP so hopefully changing that will not effect the troubleshooting of this AP.
While updating the ACU I decided to go ahead and force the wireless client to associate to the 350 Series AP I am having problems with. It searched for the AP could not locate it and associated over to a 340 Series AP we have near by.
Now I was hoping that the LEDs on the AP would have told me something but everything looks normal, except for the fact that the Wireless Status LED only lights up during the bootup sequence.
I have checked the SSID and they do match and I also checked the Network Port Status both ports are UP and operating.
I hope that we still have some troubleshooting we could attempt on this AP and thank you very much for all of your help.
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