Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

unable to access wism via http, ssh

Today i faced a strange issue, i have a VSS 6506 couple, which have 1 wism2 each. Customer powered off and on the active 6506 and a switchover happend. after things got satteled, i found that the service interface and managment ip from one of the wism is I was able to ping both controllers and all access points working fine, but cannot access that particular wism through web and ssh. the service interface vlan and all related configuration are intact. i reloaded the whole chassis after work hours but still one of the wism is showing on management and service interface. Any idea how can i solve this problem. I am not even able to access it using session switch x module y proc 1 command


Re:unable to access wism via http, ssh

Strange!! So the mldule was working fine and just went down suddenly?
Make sure thzt the wism service vlan is configured on the 6k box and has dhcp pool with enough ips.
If thats is ok, we need to know why the service port is not getting an ip from the pool.

Sent from Cisco Technical Support Android App

Rating useful replies is more useful than saying "Thank you"
VIP Purple

unable to access wism via http, ssh

Hi Khurram,

Can u please paste the output of the command:

show network status

If you sse these commands is disabled then please enabled it agin :

WLC > config network ssh enable

WLC > config network webmode enable

WLC > config network secureweb enable

There was a bug in the wisms and the workaround  was to reload the controller.

If u have 2 wism then please Move over the APs and reload that WLC , that should fix it.

Hope it helps.


Dont forget to rate helpful posts.