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WCS Map Editor Shows Big Black Box

Scott Pickles
Level 4
Level 4

Anyone seen this?  I'm in WCS and I select my map, and then choose the map editor icon.  When the editor loads, my map looks like this:WCS Map Editor Error.PNG

3 Replies 3

jbartko.gtx
Level 1
Level 1

I would just like to chime in and say I am experiencing the same issue.

John -

TAC case open.  I will post with my results.

Regards,
Scott

All -

Been playing phone tag with Cisco TAC (the results of global enconomization and time zone differences).  In the mean time, my co-worker and I figured out that our problem was that the images were set to have a transparent background in GIMP before saving as PNG.  We typically do this to keep the file size smaller, but WCS chokes on it.  To test, I placed a white background and imported to WCS and it's all better!  Now, is there a way to replace an exisiting background map that already has APs on it?  I don't think so!  I'll follow the case through with TAC and see what Rahul has to say.

Regards,
Scott

Review Cisco Networking products for a $25 gift card