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New Member

WCS v 7.0.230 doesnt recognise 2602 AP Antenna Type

Greetings, we have recently deployed two new 5508 controllers and 2602I access points.

Whilst updating the heatmaps on WCS with the new AP's i receive the message

"RF Prediction will not be computed for the following APs since these APs have Unsupported (Other) Antennas. Are you sure you want to continue?"

Looking at the WCS configuration it doesnt appear to be picking up the correct antenna type.

Am i correct in thinking that because this version of WCS likely pre-dates this access point it isnt going to work and that i should be using Cisco Prime?

Regards

2 REPLIES
Hall of Fame Super Silver

Re: WCS v 7.0.230 doesnt recognise 2602 AP Antenna Type

It's most likely that the WLC version isn't supported on the wcs version you have. If you have a smartnet contract, upgrade to Prime Infrastructure for free.

Here is the compatibility matrix

http://www.cisco.com/en/US/docs/wireless/controller/5500/tech_notes/Wireless_Software_Compatibility_Matrix.html

Sent from Cisco Technical Support iPhone App

-Scott
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New Member

Re: WCS v 7.0.230 doesnt recognise 2602 AP Antenna Type

2602.JPG

Plesae find the list below as it shows the AP modle is not in the compatibility list.

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