wireless network drops every 5 mins

[huwyhuwy123]

hi there,

We have a cisco 2500 wlc and (software version 7.0.220.0) and 4 access points (AIR-LAP1131AG-E-K9).

The wireless network is virtually unusable as people keep getting kicked out every 5 mins.

I've attached the trap logs. Hopefully someone more knowledgable than I can take a look? One entry I've noticed is....

Warning: Our AP with Base Radio MAC 00:3a:XX:7c:22:f0 is under attack (contained) by another AP on radio type 802.11b/g

Can anyone offer some advise on this?

Thanks in advance.

-Al

[Sandeep Choudhary]

means your user have to relogin or what after 5 minutes.

Check your user idle time out and make it to 86400.(controller > General)

also check your seassion timeout, make it to 65535 (wlan > edit then go to advanced)

Then try agagin.

Hope it helps.

Regards

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[huwyhuwy123]

Thanks I've changed the "user idle timeout".

I'm not sure what setting you are referring to for the session timeout - is it the "timeout value". I've attached a screenshot.

Thanks for your help

A

[Sandeep Choudhary]

yes I was referring to this sesaion timeout.

The Session Timeout is the maximum time for a client session with the WLC. After this time, WLC de-authenticates the client, and the client goes through the whole authentication (re-authentication) process again.

Regards

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