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WLC 2504 failed boot

thl
Level 1
Level 1

Hello.

My WLC 2504 failed to boot. The SYS and ALM leds are solid amber. I think my bootloader i broken. I have no service contract. Is there a way to get my hands on the bootloader software such that I can reinstall it myself?

 

Thomas

1 Accepted Solution

Accepted Solutions

I don't think that's a boot loader issue.  I have done installs where I don't see anything on the console and it was indeed a hardware failure. If the image was corrupt, you would still see output from the console which allowed you to install and image to boot.

 I have a 2504 running at home and I have v8.0.100.0 and upgraded to the v8.0MR1 beta. If you don't see anything from the console, it's a hardware failure for sure.  Without a service contract you will not be able to open a TAC case. Purchase a cheap smartnet and RMA the device. It will be a lot cheaper than buying a new 2504.

Scott

-Scott
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6 Replies 6

Scott Fella
Hall of Fame
Hall of Fame

You get the image from TAC, if it is indeed the bootloader.  You can always get a SmartNet (cheapest one you can find) so that you can RMA the unit if it is something else.  Did you happen to delete the images?

Scott

-Scott
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Thanks for the reply Scott.

I assume since I have no contract I can't get in touch with TAC? I would guess it's the boot loader. I got the 8.0 FW from a friend who have upgrades he's WLC 2504. And after upgrading to this image things worked for 2 days, and then the box just died. No output to CLI or anything, so I would presume that's the bootloader that is preventing the wlc from booting properly.

 

Thomas

I don't think that's a boot loader issue.  I have done installs where I don't see anything on the console and it was indeed a hardware failure. If the image was corrupt, you would still see output from the console which allowed you to install and image to boot.

 I have a 2504 running at home and I have v8.0.100.0 and upgraded to the v8.0MR1 beta. If you don't see anything from the console, it's a hardware failure for sure.  Without a service contract you will not be able to open a TAC case. Purchase a cheap smartnet and RMA the device. It will be a lot cheaper than buying a new 2504.

Scott

-Scott
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Great Scott.

Thanks for your valuable information. Any idea on where i can get such cheap smartnet access?

 

Thomas

Let me look around for ya. 

-Scott
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just mine 1 cent.....

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I had same problem with 2100 WLC and then one of my colleauge changed the Memory card(Speicherkarte) and it worked again.

If you can then try it.

 

Regards

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