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New Member

wlc 5508 inaccessible after upgrade to version 8

dear all,

I have a problem after upgrading wlc 5508, 

at first after upgrade everything works fine, but while waiting for APs to rejoin, wlc suddenly inaccessible either via SSH, telnet or console

I have restart the wlc with no luck

LED indicator for SYS and ALR are off

any suggestion will be highly appreciated

thanks

regards

 

7 REPLIES
Hall of Fame Super Gold

Sounds like you've got a

Sounds like you've got a power supply or power source issue.  Can you check the back of the 5508?  I believe the power supply has LED indicators.  What LED are ON/OFF?

New Member

thanks for your response Leo.

thanks for your response Leo...PSU LED is on

regards

 

Hall of Fame Super Gold

Contact TAC.  The appliance

Contact TAC.  The appliance could be dead.

New Member

Hi Leo,I had also thought

Hi Leo,

I had also thought that way, but this device does not have a service contract, haha...,is there any other way to solve this problem? otherwise we have to buy a service contract

 

thanks

regards

 

Hall of Fame Super Gold

If the appliance failed in

If the appliance failed in the first month after delivery, you might be able to squeeze off an RMA. 

 

If the appliance failed in the first year after delivery, I don't care what is written in the "warranty", you can't do anything until you have a valid Service Contract.

New Member

OK Leo, many thanks for your

OK Leo, many thanks for your help

regards

Hall of Fame Super Gold

Thanks for taking the time to

Thanks for taking the time to rate our posts.  :)

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