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WLC webauthentication issues 5508

                   Hi ,

We have upgraded our wireless infrastructure from 44xx wlc to 5508 . We have 2 foriegn controllers with HA and 2 anchor controllers , the wireless users were not facing any issues with the 44xx controllers but when we upgraded to 5508 the webauthentication security is not performing well . We have more than one SSID & most of them are anchor SSIDs . The SSIDs that are working with MAC filtering securitu or WPA, WPA2 with PSK are working fine , the SSIDs that are working with webauthentication are not working fine . We have controllers 5508 with the latest images 7.5 and access points 1252AG . The users are facing different issues with the webauthentication SSIDs,  some of them the webpage is not appearing , some of them will connect and then after a while they are disconnected eventhough the timing is 36000 on the WLAN . We are facing this issue with different users different browsers . The users are authenticated from our ACS . Any ideas for this ?

2 REPLIES
Hall of Fame Super Silver

Re: WLC webauthentication issues 5508

Here are a few things to set for WebAuth in general.

Make sure certificates have been installed in both wlc's

Session timeout disable

Idle timeout set to 2-4 hours

v7.4.110.0 MR1 is recommended for HA AP SSO and only use v7.5.102.0 if and only if you need a feature along with AP SSO

Also check your logs on the radius server

Sent from Cisco Technical Support iPhone App

-Scott
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Community Member

Re: WLC webauthentication issues 5508

Scott,

Could you elaborate on this?  What's wrong with 7.5.102.0?

"v7.4.110.0 MR1 is recommended for HA AP SSO and only use v7.5.102.0 if and only if you need a feature along with AP SSO"

Thanks!

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