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Cisco Prime Service Catalog 10.x Training Videos Now Available

New Member

Hello,

New training videos are now available for Cisco Prime Service Catalog version 10.x. You can find them in the links below. (Note: Mac Safari users may have to click once on the training page to start the video, as Flash is disabled by default.)

 

Customizing Storefront StylesThis video describes how to use custom style sheets to brand Cisco Prime Service Catalog for your company, and how to apply custom style sheets to a particular organizational unit. 

Approving and rejecting Service RequestsThis video describes the different ways you can approve or reject service requests by using Cisco Prime Service Catalog.

Ordering for OthersThis video describes how to order IT services on behalf of another person or group, and how to track services ordered for others. 

Ordering IT ServicesThis video describes how to order IT services by using the Cisco Prime Service Catalog storefront, and how to track ordered services.

Tracking Orders in Order ManagementThis video describes how to track, filter, sort, and copy service orders by using the Order Management module in Cisco Prime Service Catalog. 

Enhancing Service FormsThis video describes how to enhance your CPSC service forms with Web links and graphics.

 

For further questions please do not hesitate to reach out to service-catalog@cisco.com, or tweet us at @CiscoUM.

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