We are currently going throught the 2008 upgrade (from 2006.0.8). We were wondering if anyone created a "matrix" for the Roles/Permissioning in 2008 AND if anyone would be willing to share what they've done?
One obvious difference to be aware of is that by default the ServiceManager roles don't include the ability to search across all requisitions. We created a custom ServiceManager role that includes the capability "Perform Global Delivery Search" so that our support staff would be able to search and view across all requisitions.
Angelo, no have not heard back. Our plan is to upgrade "as is" with the 2 permissions (admin access and non-admin) we currently have and then plan a project around roles next year. It would be great if anyone could share their experiences!!