We have a requirement for a requester to be able to select an approving manger in the order form. So I was thinking of pulling in the info and storing it into a table in our DB. This information is not stored in our LDAP. It is stored in a Lotus notes DB and a Web service. So we have two options to pull in the data.
I was thinking we could pull in the names from the web service into a table we create. Has anyone done anything like this?
If you use Service Link to connect to a web-service, the issue is the update kicks off onSubmit, I would like it to update onLoad or maybe schedule updates.
Could someone suggest an alternative solution?
Has anyone changed the Person popup to a limited set of people in the LDAP?
Have you tried using a data retrieval rule to connect to the Lotus Notes DB? You could have a field where the user starts typing the name (assuming they know it) then clicks a select button, which uses what the user entered to search the DB and return a short results list in a dropdown where the user can select the appropriate person.
Unfortunately our solution was the same as David's suggestion. We have an Identity Management database that is currently SQL so we reference that using data retrieval rules and a function call. That is, we have a SQL function in the database called findmanager(x,y) where X is the unique identifier for the customer, and Y is the authorisation level (managers, executives, etc). When we call the data retrieval rule we use a SQL statement like: findmanager(UID, C) and it returns the manager information which we populate in.
One thing we're working on too, is having that IDM database right back in to our Active Directory solution; as it's far faster and more natural for the application to address it that way, than look-ups (particular as it's possible that a person does not exist in IDM yet).
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