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Best practices for using the 'cost details' fields


Please could you advise us to the best practices for using the 'cost details' field within Pricing. Currently I cannot find the way to surface the individual Cost Details fields within the Next Generation UI, even with the tick box for 'display both cost and price' ticked. It seems that these get surfaced when the Next Generation UI is turned off, but cannot find them when it is turned on. We can see the 'Pricing Summary' field but this does not fulfill our needs, as some of our services have both recurring and one-off costs.

Attached are some screenshots to further explain the situation.

Many thanks,

Richard Thornton

New Member

Best practices for using the 'cost details' fields

Hi, I was just wondering if there was any update about this? For example, do you know if further functionality is planned in the 10.1 release?

Many thanks,


Cisco Employee

Best practices for using the 'cost details' fields

Hi Richard,

If you need to configure dynamic pricing that may vary by tenant and/or if you want to set up cost drivers that are service item attributes, you should configure Billing Tables in the Demand Management module in 10.0. 

The cost detail functionality in 9.4 will likely be changed to merged with the new pricing feature in 10.0.  The current plan is not to bring cost detail into the Service Catalog module.

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