Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

CIAC 4.1 installation - not able to deploy "SC_Services_4-1.xml" package

I'm doing a fresh installation of CIAC 4.1, installed CPSC and also finished importing/deploying portal pages and done with Rex Adapter installation.

While deploying service package 'SC_Services_4-1.xml', it's just not finishing the deployment in spite of waiting for hours together. It seems to be quite a huge package at 56 MB, and we did have had difficulty deploying even 2 MB xml files in the previous 10.0 version.

We increased the heap size to see if that helps to 1 GB but it didn't help. 

Appreciate your input on how to address this problem. Without resolving this, we cannot proceed with CIAC installation/configuration. Thank you