I am currently developing a service which requires an authorization step prior to fulfilling the request. Is it possible to assign multiple approvers with a 'first past the post' approach to sign-off, i.e. approvers are notified concurrently but only one 'signature' is required for approval to be granted and if so, how?
We have a service that requires the exact same thing. According to NewScale, this is a commonly asked for function. NewScale also stated that this function is not on the roadmap for new releases of the product. Of course they are welcome to correct me :-)
The quick answer is that RC cannot perform a concurrent approval step as you described.
Options we discussed that might help you include:
Creating a service group for the approvers in the approval step which will function simil
Thanks Derrick, it's good to know that I am not alone on this one...
To make matters worse, our list of approvers varies dependant upon the value selected by the Requestor in relation to a specific form field. The value is passed to a query related to an external data source and the result bound to a further form field...
I don't understand newScale's position given that this is a commonly raised issue...
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