We have been struggling with making service forms "obsolete" when using the catalog deployer. For example, we have customers who like to fill out requisitions and save them in an unsubmitted state. Whenever they need to submit the a requisition, they simply copy the unsubmitted request, fill out a few fields, and submit it. The problem is whenever something on the form changes, they lose the ability to copy the requisition because the form becomes "obsolete". In order to reclaim their templates, they have to remake the items from scratch.
Is it possible to change the service forms and also update their unsubmitted requsitions with the new form information so that the customer does not have to recreate the form? Do your customers save requisitions so that they can be copied? If so, how do you work around the changing forms?
Thanks.
Tim