I need to suppress the popup errors caused by retrieval rules that reference fields that were added to a dictionary after a service request was submitted.
I added several fields to a dictionary, and the fields will always remain hidden. In the form (that is used by multiple services) I created several retrieval rules to insert data into these new fields. This now causes popup errors, "An attempt to get data and/or use it on the form has failed because the field
<Dictionary>.<Field>
is not on this form" on service requests that have this form and were submitted prior to the addition of the dictionary fields. If possible, we would rather not use a Javascript to supress this as we like to configure the product correctly rather than patch it. The fields are filled in by retrieval rules (on field change) on the Customer_Information newScale reserve form, so just creating another form isn't an option. If I do have to use a Javascript, and someone can send me what they use, I would really appreciate it. Thanks.
