Queue assignment based on expression

[Andy Green - KeyBank 2008.2]

Queue assignment based on expression

Hi,

I have a service that needs to assign a service queue based on a value selected from a drop down. I have the task participants set to "from and expression" and use the string of
QUEUE=#Service.Data.Dictionary Name.Field Name#
where the value being captured is the same as a service team queue name in value and case. Unfortunately it's not working.

Any thoughts from anyone?

[Andy Green - KeyBank 2008.2]

Ed,
That did work, but it's contrary to what's in the namespace guide.

thanks for your help.

[Ed Contini - newScale]

Hi Andy,

When building an expression for task assignment, you do not need the #Service# node in the namespace:  #Data.DictionaryName.FieldName# is sufficient.

Also, if the value is being selected in the form after the Ordering moment, be sure that you have selected the checkbox for the task which is labelled:  "Re-evaluate expressions (participant assignment expressions and task title expression) as plan advances".