Requisition Queue is not avialable

[vigneswaram]

Hi Team,

Could you please provide the solution to resolve this issue?

I have installed Cisco Prime Service Catalog (version 10). And i have created one service to test CCP- CPO communication.

While ordering the service i am getting expection like "Requisition Queue is not available". And unable to order the service.

I have attached screen shot of queues which are available in Jboss. (Unable to change/create new queues).

Please let us know if any information required.

Regards,

Vignesh.

[sotoh]

When you encounter this type of issues, it is best to contact TAC for assistance.

That said, a few troubleshooting tips:

• Have you tried restarting Prime Service Catalog?  After it is back up and running, restart CPO.
• Did you change your JMS password?  That could be the reason you fail to connect to JMS.

Is this an appliance installation?