Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Community Member

SLA/Volume Reports

SLA/Volume Reports

2006.0.8

I have a customer that wants to run a report that shows a total of Volume and SLA by month per service.  They only want totals to come up automatically that they can chart the progress.  They don't want to run it every month then input the totals in a separate file. I can't find it via standard reports.  Can this be done via custom?  Make sense? 

For instance:

Month              Volume            SLA

January 08        20                     80%

February 08       15                     100%

March 08           25                     75%

April 08             30                     100%

Everyone's tags (1)
3 REPLIES
Cisco Employee

SLA/Volume Reports

Like Ed said, you should be able to build this report in newScale Advanced Reporting.  You should be able to even generate the chart as part of the report .

Community Member

SLA/Volume Reports

You could build this as a custom report. However, have you considered using the On-Time % by Service Report? You could run this for just the desired services and date ranges, output to excel, then delete any of the task detail you don't want. 

Community Member

SLA/Volume Reports

Ed/Song,

Thank you for your replies.  We did look at the Report Ed suggested, but they don't wont the "clean up". 

Song, would you set this up?

171
Views
0
Helpful
3
Replies
CreatePlease to create content