SOAP Security when using TEO Console on Laptop

[bobbiboyd]

Hi,

I have recently changed the TEO service user on the TEO server from Local Administrator to our TEO_Admin_user.

When I did that my TEO console on my laptop stopped working with the error message:

Soap Security negotiation with 'http://whqwptia01:61525/AssembyManager' for target 'http://whqwptia01:61525/AssembyManager'  failed.  See Innder exception for more details.

Inner exception:

The kerberos client received a KRB_AP_ERR_MODIFIED error from the server sapTidalTIA. This indicates that the password used to encrypt the kerberos service ticket is different than that on the target server. Commonly, this is due to identically named machine accounts in the target realm (TYSON.COM), and the client realm. Please contact your system administrator.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

I deleted the kerberos ticket on my laptop.

Thanks in advance for any help you can provide.

Bobbi

[Shaun Roberts]

Hi Bobbi,

I would suggest putting the TEO service back under "Local System Account" and see if that helps you. I have seen this before in customers that have switched off of that.

Does your laptop and the TEO Server reside in different domains perhaps?

-shaun

[bobbiboyd]

Hi,

I tried to set it back to use the local administrator - but it refused to allow me to do this.  It immediately returns with an error.

Both the laptop and Servers are the same domain.

Thanks

Bobbi

[Shaun Roberts]

I do not have "interact with desktop" checked. Mine is unchecked.

Does your Local account not have proper access?

As far as starting up the service, I've seen plenty of times in 2008 when it will time out once or twice when starting as it may take a bit to start depending on what was going on the last time you stopped the service. (could be left over processes restarting, currently active user tasks, etc)

So it did work before you changed it, has anything else changed in the process?

I believe this is a current ticket and I do not want to hold a ticket discussion here, so please work this case with the designated engineer.

-shaun

[Shaun Roberts]

Sheila and I were able to help trouble shoot and fix this with the customer. Thanks for your time Bobbi!