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TEO Service start error

kruppate
Level 1
Level 1

Hello there,

I was trying to start TEO server on my virtual machine...for that i want to start TEO service in Services option..i select service and try to run but i got error :: Error 1053 : The service did not respond to the start or control request in a timely fashion.

anyone have solution for this error..please share ...i appreciate you...

Regards,

Krupesh

1 Accepted Solution

Accepted Solutions

Shaun Roberts
Cisco Employee
Cisco Employee

could just be a service timeout (common in windows 2008 server)

But I saw you opened a case on it, it has been assigned to Seann Ritzman, he should be in touch shortly. I would suggest getting logs together for him.

Go to start->programs->cisco->TEO->diagnostic utility, and run it with the defaults and save the zipped file it produces.

--Shaun Roberts
Principal Engineer, CX
shaurobe@cisco.com

View solution in original post

2 Replies 2

Shaun Roberts
Cisco Employee
Cisco Employee

could just be a service timeout (common in windows 2008 server)

But I saw you opened a case on it, it has been assigned to Seann Ritzman, he should be in touch shortly. I would suggest getting logs together for him.

Go to start->programs->cisco->TEO->diagnostic utility, and run it with the defaults and save the zipped file it produces.

--Shaun Roberts
Principal Engineer, CX
shaurobe@cisco.com

Hello Christopher,

Thank you very much for your reply....I closed that TAC case because I got solution for that error and my TEO service is running now and server also....now i am going to get my TEO client running on windows 7...

If i will have any issue i will let you know...

Regards,

Krupesh