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New Member

Admin account on 4215 no longer has admin prevlidges

I just tried to apply the 5.1(3) Service Pack and after wondering why the upgrade command was not available determined that my admin account no longer has administrator prevlidges. Anyone have an idea how to get this set back? The admin account is the only account we have on the device.

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New Member

Re: Admin account on 4215 no longer has admin prevlidges

Can you provide more details? Which version are you starting from? Are you trying to upgrade from the cli? IDM? what command did you use and what error message did you get?

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