ASA SSM-10 Need to restore factory defaults

[rweber]

I had a consultant come in and install the IPS on my firewall, well he forget the login password for the SSM-10 IPS and now I can't get into it. I have tried all the hw module 1 restart, reload, config options and have removed the card and looked for a hard reset button but nothing has worked. How do I get into the IPS so I can reset the password?

Rich Weber

[andrew.burns]

Hi,

The only way is to do a recovery, complete instructions are at:

http://www.cisco.com/en/US/products/hw/vpndevc/ps4077/products_configuration_guide_chapter09186a008045a95f.html

In a nutshell:

1) cable the ssm module to a tftp server (can be via a switch or whatever)

2) issue the hw-module command to do a configure (enter params as prompted)

3) issue the hw-module command to reboot

Note that your tftp server needs to be able to handle files >16MB

HTH - plz rate if it does

Andrew.

[rweber]

Already tried all that, did not work. Am now trying an image upgrade as that sets all passwords to Cisco, Cisco. Thanks though.

Rich

[andrew.burns]

The image upgrade is the same process if you don't have the password.....

Andrew.