Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

ASA-SSM-10 Signature Update Errors Messages

Hello,

I am getting error messages on ASA-SSM-10 IPS. It has following configuration:

Model:   ASA-SSM-10

Hardware version:   1.0

Firmware version:   1.0(11)5

Software version:   7.0(7)E4

App. version:       7.0(7)E4

Here are error messages:

evError: eventId=1334244240891143986  vendor=Cisco  severity=error  

  originator:  

    hostId: sensor 

    appName: mainApp 

    appInstanceId: 357 

  errorMessage: No installable auto update package found on server  name=errSystemError 

evError: eventId=1334244240891141857  vendor=Cisco  severity=error 

  originator:  

    hostId: sensor 

    appName: mainApp 

    appInstanceId: 357 

  errorMessage: could not parse cisco-locator-server response  name=errSystemError 

evError: eventId=1334244240891142089  vendor=Cisco  severity=error 

  originator:  

    hostId: sensor 

    appName: collaborationApp 

    appInstanceId: 489 

  errorMessage: A global correlation update failed: Receive HTTP response failed [3,212]

Messages, like this one, in the category - Reputation update failure - were logged 1 times in the last 105245 seconds.  name=errUnclassified 

evError: eventId=1334244240891141325  vendor=Cisco  severity=error 

  originator:  

    hostId: sensor 

    appName: mainApp 

    appInstanceId: 357 

  errorMessage: could not parse cisco-locator-server response  name=errSystemError 

Actually IPS is doing signature and Global Correlation updates, but form time to time I see  these error messages. Do you have any information what could it indicate.

1 REPLY
Cisco Employee

ASA-SSM-10 Signature Update Errors Messages

Hello Giorgi,

Sometimes it may be server saturation, other connection problems proxy and so on. I recommend you to not put the hour for auto update to an exact time ie 2:00 PM or 1:00 AM try putting not even numbers like 9:17 or 10:41, and see if you continue getting these errors.

Mike

Mike
1135
Views
0
Helpful
1
Replies