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New Member

asdm-idm laucher

What is the latest version available for the asdm-idm launcher?. I am currently on 1.5(37) and it stopped

working yesterday. If I use it I get a pop-up box stating that a new version is available and that I need to upgrade. Well the upgrade is not working

even thou I select upgrade it just comes back again with the same box. I used this launcher for several of my

cisco devices (ASA / IDSM / FWSM /IPS). I cleared the cache for the IDM and the JAVA but nothing cant get it to work again. Any suggestions or advise would be great! Thanks

18 REPLIES
Super Bronze

Re: asdm-idm laucher

Try this:

Control Panel --> Add and Remove Programs --> Cisco ASDM-IDM Launcher --> click on "Click here for support information" --> Repair.

Hope that fix the issue.

New Member

Re: asdm-idm laucher

Thank you for your reply - unfortunately I dont have a repair option. When I click on the Support Info - I just have the following

Super Bronze

Re: asdm-idm laucher

In that case, can you please try uninstalling the asdm-idm launcher, and reinstall and see if that works?

New Member

Re: asdm-idm laucher

i sure did - also cleared out all the cache from java and asdm. I removed it completely and re-installed it and it still gives

me the "upgrade" box that is not going anywhere.

Super Bronze

Re: asdm-idm laucher

Can you share a screenshot of that please?

Strange that you don't see the "repair" as per attached.

New Member

Re: asdm-idm laucher

sure here is the snap

Super Bronze

Re: asdm-idm laucher

Did you try to access it via shortcut on your desktop?

Have you tried from Start --> Program  --> Cisco ASDM-IDM Launcher?

New Member

Re: asdm-idm laucher

I sure did - with the same results - upgrade box.

Super Bronze

Re: asdm-idm laucher

Can you share that "upgrade" box message?

New Member

Re: asdm-idm laucher

sure here is the "upgrade" box

Super Bronze

Re: asdm-idm laucher

Which Windows are you running and is it 32 or 64-bit?

New Member

Re: asdm-idm laucher

32 bit

Super Bronze

Re: asdm-idm laucher

You might want to check the java console for error log, and also what version of java are you currently running?

New Member

Re: asdm-idm laucher

i have the console showing on my desktop and if I use the launcher the java console is not even popping up on my screen. Its like the launcher is not really accessing the java. If i use the https://x.x.x.x then the java console is showing up and i can log in without a problem.

Super Bronze

Re: asdm-idm laucher

Try to remove all the cache files in this directory: "C:/Documents and Settings/nel.WPS/.idm/cache/"

New Member

Re: asdm-idm laucher

okay i removed the whole .dim  and the .asdm in the directory and tried again - same results.

New Member

Re: asdm-idm laucher

SOLUTION : upgrade the asdm image to asdm-631.bin. remove once again all .asdm and .idm files. clear out the java cache, uninstall the adsm-idm luancher. reboot your machine. use https://x.x.x.x  to access the device. you will get an upgrade messag but this time it will work. it will upgrade from 1.5(46) to 1.5(40) - continue download the launcher and save settings. use the launcher to access the device. you should no longer receive any "upgrade" messages and the launcher will work correctly.

The Java VM upper memory limit of ASDM 6.3 has been increased. Older versions of ASDM may not have enough available memory for IDM and 7.0(3) to function properly.

Please find enclosed the release notes of the engine E4:

http://www.cisco.com/en/US/docs/security/ips/7.0/release/notes/21671_01.html#wp1226708

many thanks to all that was helping on this problem

New Member

Re: asdm-idm laucher

I am already at asdm-632.bin with asdm-idm launcher v1.5(50)  and it will  not launch with java 7 and SSL 2.0 compatible ClientHello enabled and it will not launch.   Suggestions? 

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