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New Member

Auto-update: invalid user name / password

Hello,

I have changed out the CCO username and password for an IPS configured for auto-update but cannot get the IPS to correctly update its signature any longer.  I have verified that the CCO login is correct and that it can download a signature file directly using a web browser interface. However, every attempt to get the IPS to update automatically results in the following error:

Auto Update Statistics
   lastDirectoryReadAttempt = 15:05:29 UTC Mon Sep 29 2014
    =   Read directory: https://72.163.4.161//cgi-bin/front.x/ida/locator/locator.pl
    =   Error: invalid user name/password combination

 

(Note: I have the URL set to 'www.cisco.com')

 

Thanks,

 

  • Intrusion Prevention Systems/IDS
1 REPLY
New Member

FYI - just to close my own

FYI - just to close my own issue.

The issue was resolved by using the cli to set the values and perform a one-time update. Once that was successful, all future signature updates have worked fine through the gui.

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