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Community Member

Cid/E errSystemError AutoUpdate exception: HTTP connection failed

Hi,

The following time,IPS could not connect to cisco.com.

14Jul2012 16:50:01.939 28796.397 mainApp[360] Cid/E errSystemError AutoUpdate exception: HTTP connection failed [1,0]

15Jul2012 00:50:01.919 28799.980 mainApp[360] Cid/E errSystemError AutoUpdate exception: HTTP connection failed [1,0]

15Jul2012 08:50:02.322 28800.403 mainApp[360] Cid/E errSystemError AutoUpdate exception: HTTP connection failed [1,0]

15Jul2012 16:50:01.731 28799.409 mainApp[360] Cid/E errSystemError AutoUpdate exception: HTTP connection failed [1,0]

16Jul2012 00:50:01.917 28800.186 mainApp[360] Cid/E errSystemError AutoUpdate exception: HTTP connection failed [1,0]

16Jul2012 08:50:02.319 28800.402 mainApp[360] Cid/E errSystemError AutoUpdate exception: HTTP connection failed [1,0]

16Jul2012 16:50:01.732 28799.413 mainApp[360] Cid/E errSystemError AutoUpdate exception: HTTP connection failed [1,0]

17Jul2012 00:50:01.912 12001.337 mainApp[360] Cid/E errSystemError AutoUpdate exception: HTTP connection failed [1,0]

17Jul2012 08:50:02.303 28800.391 mainApp[360] Cid/E errSystemError AutoUpdate exception: HTTP connection failed [1,0]

17Jul2012 16:50:01.593 884.524 mainApp[360] Cid/E errSystemError AutoUpdate exception: HTTP connection failed [1,0]

Then,it has restored by no operation.

18Jul2012 16:50:06.889 1289.380 mainApp[360] Cid/E errSystemError No installable auto update package found on server

19Jul2012 16:50:07.137 8829.751 mainApp[360] Cid/E errSystemError No installable auto update package found on server

Is cisco.com during mentenounce at this time?

Best regards,

2 REPLIES
Cisco Employee

Cid/E errSystemError AutoUpdate exception: HTTP connection faile

Hey ,

i think they have changed the server certificate and that may cause a conncetion issues . but everything should be fine for now .

cheers.

Moh

Community Member

Cid/E errSystemError AutoUpdate exception: HTTP connection faile

which version is running on the IPS ?

according Cisco web page...

The 7.0(8)E4 service pack changes the default value of Cisco server IP address from 198.133.219.25 to 72.163.4.161 in the Auto Update URL configuration. Firewall rules may need to be updated to allow sensor connectivity to this new IP Address if the Cisco.com Auto Updates have been configured on your sensor.

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