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CS-MARS operating system not found

Hi -

I have just received a MARS box. I connected a terminal and keyboard, and powered up the device, and got above: No operating system installed.

Tried the DVD with the sw, but the procedure is unable to partition and mount disks etc.

Cannot find any other possibilities than using the recovery DVD (and tried with 4.1.5 DVD). I'm kind of stuck. Any help would be appreciated.

Best regards Peter

1 REPLY
Cisco Employee

Re: CS-MARS operating system not found

Not that MARS is my niche, but it sounds like a hardware issue. If this is just out of the box, there's always that slight chance that something happened during shipping (something like a cable got loose) - now I don't openly condone openeing the box and checking cables, but it's an option.

If the restore DVD can't partition and mount, which sounds like it can't see the drive at all, I'd suggest a TAC case and get it RMA'd.

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