cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
460
Views
5
Helpful
3
Replies

CSA Agent upgrade from 5 to 6

rz7dzmeds
Level 1
Level 1

I'm having issues pushing a 6.0.0.201 agent from a 5.1 Console. The 6.x upgrade appears in the Available software update area of 5.1. When pushing the update, the new 6.0 agent on the target comes up in a Disabled state. The 6.0 console does not register the new agent and I cannot see a way to enable the Agent or reset it's state. Any ideas?

3 Replies 3

tsteger1
Level 8
Level 8

Do you have the appropriate number and types of licenses installed on the version 6 MC?

They won't register without them and it doesn't really generate anything that tells you why.

Tom

I do have the proper licenses, but that is interesting to note. So right now I have 5.1 and 6.0 running simultaneously and independently on the same server. I did not migrate any 5.1 info into 6.0 when 6.0 was installed. Starting to think this may be an issue. Any way to do that after the fact??

Look at the 6.0 Maintenance> License Information and see what is listed.

Review Cisco Networking products for a $25 gift card