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New Member

CSA Agent upgrade from 5 to 6

I'm having issues pushing a 6.0.0.201 agent from a 5.1 Console. The 6.x upgrade appears in the Available software update area of 5.1. When pushing the update, the new 6.0 agent on the target comes up in a Disabled state. The 6.0 console does not register the new agent and I cannot see a way to enable the Agent or reset it's state. Any ideas?

3 REPLIES
Blue

Re: CSA Agent upgrade from 5 to 6

Do you have the appropriate number and types of licenses installed on the version 6 MC?

They won't register without them and it doesn't really generate anything that tells you why.

Tom

New Member

Re: CSA Agent upgrade from 5 to 6

I do have the proper licenses, but that is interesting to note. So right now I have 5.1 and 6.0 running simultaneously and independently on the same server. I did not migrate any 5.1 info into 6.0 when 6.0 was installed. Starting to think this may be an issue. Any way to do that after the fact??

Blue

Re: CSA Agent upgrade from 5 to 6

Look at the 6.0 Maintenance> License Information and see what is listed.

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