CSA MC insufficient disk space

[asafanasjeva]

Hello!

There is a little problem - low disk space on CSA MC machine. Shrinking database doesn't help. And backups store on anouther logical disk so they don't take free space.

As I understand the way is to "move" all CSA MC database to anouther machine by reinstalling CSA MC with "Remote Database" option. Am I right? So is there different ways to move CSA MC database files without reinstalling product?

Thank you,

Ann

[bwalchez]

To free Up Disk Space on CSA MC (Insufficient Disk Space Event)

Use the following procedure to shrink your database files and log files and increase the amount of free disk space on your CSA MC system. If your CSA MC event log contains an "insufficient disk space" message, this is an appropriate procedure for freeing up space.

Delete old log files and old CSA MC database files

Step 1 Stop the CSA MC and agent services.

From a command prompt window, type the following commands:

net stop Cisco Security Agent

net stop Cisco Security Agent MC

Step 2 Access the CSCOpx\CSAMC\db and CSCOpx\CSAMC\cfg folders and delete old database files with names such as: csamc.mdf.Vm.n.0.ddd, csamc_log.ldf.Vm.n.0.ddd, csamc_volatile_data.ndf.Vm.n.0.ddd.

Caution DO NOT delete files csamc.mdf, csamc_log.ldf and

csamc_volatile_data.ndf. (Files with no old version number suffixes.)

Step 3 Access the CSCOpx\CSAMC\log directory and delete old log files of the form csamc.nnn.

Step 4 Start the CSA services. From a command prompt window, type the following commands:

net start Cisco Security Agent

net start Cisco Security Agent MC