Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

CSA, problem with installing SAS Institute 9.1

Hi there,

I am having some strange problems with an application called SAS 9.1 from SAS Insitute. The application itself isn't actually the problem, but the install. I have a windows 2000 pro sp4 installation on my desktop machines, and installation fails when having CSA on the machine even in test mode. Disabling the CSA Service or uninstalling is the only thing that works, we have enabled override for logging all deny rules, and still there is no log from csa when the install runs, setup.exe simply crashes and the application is not completely installed. We have some windows xp machines as well, and here it works fine, both with and without CSA. We also tried to add the installer to the <Applications Requiring Kernel Protection Only> class just to make sure, although i have never seen an actual installshield installer checking stuff like kernel debuggers and such, which csa is sometimes found to be by other applications, like AutoCAD and therefore won't run.

New Member

Re: CSA, problem with installing SAS Institute 9.1

Not that I have any clue what you're problem can be caused by, but what is the version of CSA you're running? Please include the "hotfix" number as well, i.e. 5.2.0."245" <---- This one

Re: CSA, problem with installing SAS Institute 9.1

we are running the latest 5.2


Re: CSA, problem with installing SAS Institute 9.1

Hi Jan,

Did you extract the install from the installshield package and run it prompted with verbose logging?

Might give you an indication of what is stopping it.

As a note, we've had a bit of trouble with Win2K hosts and 5.2.

We get "Kernel functionality has been modified by the module ." messages on almost all 18 of our 2k hosts.


CreatePlease to create content