CSA: Starting ciscosec Failed

asafanasjeva · ‎10-17-2007

Hello, all!

The problem appears when I'm trying to start cisco security agent on RedHat Linux Enterprise ES 4.

Installation successfull, but CSA doesn't starts.

I'm trying

# service ciscosec start

Starting ciscosec: [FAILED]

and there is ciscosec in /etc/init.d/ folder but there is no ciscosec in

# ntsysv window.

Could you help me? Where is the problem?

Thanks

didyap · ‎10-24-2007

You are hitting cisco bug CSCsh79424. Download the latest version of CSA and try again. If you are upgrading from an earlier version and this is not a fresh install, then you should uninstall the previous version of CSA and then install the latest version.

asafanasjeva · ‎10-31-2007

Hi! I installed 5.2-225 version of CSA, but the problem still appears, here is csalog. As you can see csa failes this time in this log, but sometimes it starts.

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5032]: CiscoSecurityAgent Starting...

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: sig 11, shutdown=0, pc=80a157e, my_process_name=/opt/CSCOcsa/bin/ciscosecd

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: si_errno = 0

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: si_addr = 0x29656e

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[00] = 0x00000033

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[01] = 0x00000000

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[02] = 0x0000007b

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[03] = 0x0000007b

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[04] = 0x0826cd5f

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[05] = 0x00000000

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[06] = 0xbfff9588

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[07] = 0xbfff9500

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[08] = 0xbfffd6a0

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[09] = 0x00000003

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[10] = 0x0826cd78

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[11] = 0x0029656e

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[12] = 0x0000000e

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[13] = 0x00000004

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[14] = 0x080a157e

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[15] = 0x00000073

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[16] = 0x00010206

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[17] = 0xbfff9500

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: reg[18] = 0x0000007b

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: Stack trace:

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: /opt/CSCOcsa/bin/ciscosecd [0x80644ef]

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: /lib/tls/libpthread.so.0 [0xfa49c0]

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: /opt/CSCOcsa/bin/ciscosecd [0x80a157e]

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: /opt/CSCOcsa/bin/ciscosecd [0x80a1b9a]

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: /opt/CSCOcsa/bin/ciscosecd [0x80a17e9]

Oct 31 14:44:02 msks0045 CiscoSecurityAgent[5033]: /opt/CSCOcsa/bin/ciscosecd [0x80ae55f]

Oct 31 14:44:03 msks0045 CiscoSecurityAgent[5033]: /opt/CSCOcsa/bin/ciscosecd [0x806478a]

Oct 31 14:44:03 msks0045 CiscoSecurityAgent[5033]: /lib/tls/libc.so.6(__libc_start_main+0xd3) [0x56ade3]

Oct 31 14:44:03 msks0045 CiscoSecurityAgent[5033]: /opt/CSCOcsa/bin/ciscosecd(dlopen+0x45) [0x804d9e1]

Oct 31 14:44:03 msks0045 CiscoSecurityAgent[5033]: End of stack trace

Oct 31 14:44:03 msks0045 CiscoSecurityAgent[5033]: CiscoSecurityAgent Restarting due to fatal error...