CSA version 6.0.0.201 and Linux AS release 4 (Nahant Update 5)

[rz7dzmeds]

Hello-

Anyone have any experience with CSA agent version 6.0.0.201 causing "hangs" on Linux AS release 4? I have an SA reporting that since installing the agent, the system hung three times in 4 days, so he uninstalled it. How should I proceed? Suggest he re-install and disable one or all of the shims? Advice appreciated...

[jan.nielsen]

First thing is to get specific info on the time/date of those "hangs" and check the csamc for logs at that specific time, denying actions can also cause hangs on applications and/or the O/S