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New Member

Device/sensor was fine until now...

Device Status > Connection Status:

"Status unknown. IEV server program may not be running."

And I get this error when I click 'update' in device properties:

"IOCException: Connection refused: connect

IEV server is not responding. Please check if it is running."

I attached a pic of the console window.

What's most likely my problem/error here?

2 REPLIES
Silver

Re: Device/sensor was fine until now...

You have likely crashed the "Anaylis Engine" process. To verify this is the problem, try logging into the sensor in the CLI. When you have logged in, do a "sho ver". Make sure all of the services are running. If one or several are stopped, you will need to restart. You can do this by 1) rebooting manually or 2) rebooting via CLI with the reset command.

Jay

New Member

Re: Device/sensor was fine until now...

I'll try it. Thanks.

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